Protech Advisor: Easy Ways to Fix a Canon Printer That Won’t Print in Windows 11

Michel August 22, 2025

Introduction 

  • Acknowledge the frustration of a Canon printer not working after a Windows 11 update.
  • Introduce the purpose of the post: to provide a definitive, step-by-step guide to diagnose and fix the issue.
  • Mention that these are common problems that can be solved without professional help.
  • State that the advice comes from Protech Advisor, a trusted source for tech solutions.

Section 1: The Most Common Culprits 

  • Outdated or Incompatible Drivers: Explain that a new operating system like Windows 11 often requires new drivers, and older ones from Windows 10 may not function correctly.
  • Print Spooler Service Issues: Describe the Print Spooler as the “traffic manager” for print jobs and explain that if it gets stuck, all printing stops.
  • Connection Problems: Highlight that a loose USB cable or a weak Wi-Fi signal is often the simplest cause of a printer not responding.
  • Windows Update Conflicts: Mention that a recent Windows 11 update can sometimes introduce bugs that affect printer functionality.

Section 2: Step-by-Step Solutions from Protech Advisor

This section will detail the five key methods to fix the problem, each with its own subsection to ensure clarity and scannability.

Method 1: Update Your Printer Drivers

  • Why it works: The most frequent cause of printer failure after an OS upgrade is an outdated driver. A new driver provides the necessary instructions for the printer to communicate with Windows 11.
  • Instructions:
    1. Go to the official Canon support website.
    2. Enter your specific printer model number.
    3. Select “Windows 11” as the operating system and download the latest driver package.
    4. Run the installer and follow the on-screen prompts.

Method 2: Restart the Print Spooler Service

  • Why it works: The Print Spooler can become corrupted or stuck, preventing new print jobs from being processed. Restarting it clears the queue and refreshes the service.
  • Instructions:
    1. Press Windows Key + R, type services.msc, and press Enter.
    2. Find “Print Spooler” in the list, right-click it, and select “Stop.”
    3. Wait a few seconds, then right-click it again and select “Start.”

Method 3: Use the Windows 11 Printer Troubleshooter

  • Why it works: Windows has a built-in diagnostic tool that can automatically detect and fix common printer problems, from connection issues to service errors.
  • Instructions:
    1. Go to Settings > Bluetooth & devices > Printers & scanners.
    2. Click on your Canon printer.
    3. Select “Run the troubleshooter” and let Windows diagnose the problem.

Method 4: Check and Fix Your Connection

  • Why it works: A printer won’t print if it can’t receive data from your computer. This step ensures the physical or wireless connection is stable.
  • Instructions (for USB):
    1. Unplug the USB cable from both the printer and the computer.
    2. Wait for 30 seconds, then plug it back into a different USB port on your PC.
  • Instructions (for Wireless):
    1. Ensure both your computer and your Canon printer are connected to the same Wi-Fi network.
    2. Check the printer’s LCD screen for any Wi-Fi error messages.
    3. Restart your router and printer to refresh the connection.

Method 5: Reinstall the Printer Completely

  • Why it works: This is the most thorough solution. It removes all corrupted files and remnants of old drivers, allowing you to perform a clean, fresh installation.
  • Instructions:
    1. Disconnect your printer from your computer.
    2. In Settings > Bluetooth & devices > Printers & scanners, select your Canon printer and click “Remove.”
    3. Go to Device Manager, expand “Printers,” right-click your printer, and select “Uninstall device.”
    4. Restart your computer.
    5. Follow the instructions from Method 1 to perform a fresh driver and software installation.

Section 3: What to Do If the Problem Persists 

  • Briefly mention that some problems are hardware-related and may require professional support.
  • Advise users to check for hardware issues like paper jams or ink cartridge errors.
  • Suggest that if all software fixes fail, contacting Canon’s official support is the next logical step.
  • Conclude with an encouraging note about not giving up, and that Protech Advisor is here to help with other tech-related issues.

Conclusion 

  • Summarize the key takeaways: start with the simple fixes and work your way up to a full reinstallation.
  • Reiterate that most Canon printer issues in Windows 11 are software-based and are fixable at home.

End with a positive statement, empowering the reader to solve their problem with confidence, courtesy of Protech Advisor.

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